Patient Rights And Responsibilities


The following reflects your rights and responsibilities as we partner with you to provide your care. You may request a printable version by emailing our Registration and Records department at whs-notifications@ku.edu

You have the right to:

  • Care regardless of race, gender, religion, disability, national origin, or sexual orientation.
  • Be treated with respect, consideration and dignity.
  • Appropriate privacy.
  • Confidentiality—except when required by law, you are given the opportunity to approve or refuse release of your records.
  • Be provided, to the degree known, complete information concerning your diagnosis, evaluation, and treatment and prognosis.
  • Participate in decisions involving your health care.
  • Treatment by the health care provider of your choice including the right to request to change providers.
  • Refuse medical treatment to the extent permitted by law and to be informed of medical consequences of your actions.
  • Provide suggestions and /or register a complaint.
  • Information regarding services, hours, after-hours services, fees, payment policies, advance directives.
  • Information regarding credentialing of health care professionals.
  • Decline to have a medical resident or student participate in your care.
  • Know if treatment is part of a research study and the right to refuse participation.

You have the responsibility to:

  • Provide complete and accurate information to the best of your ability about your health history and current health status; any medications including over-the-counter products and dietary supplements, and any allergies or sensitivities.
  • Follow the treatment plan prescribed by your provider.
  • Provide a responsible adult to transport you home from the facility and remain with you for 24 hours, if required by your provider.
  • Inform your provider about any living will, medical power of attorney or other directive that could affect your care.
  • Provide accurate and current information regarding health insurance coverage.
  • Accept personal financial responsibility for any charges not covered by your insurance for services received.
  • Cooperate in the treatment plan recommended by those primarily responsible for your care.
  • Ask adequate questions to ensure understanding of your health problem and treatment.
  • Consult your medical care provider if your health problem doesn't follow the expected course.
  • Accept personal responsibility for refusing treatment.
  • Be respectful of all the health care providers and staff, as well as other patients.
  • Keep informed regarding our services, hours of operation, regulations and policies.