Watkins Health Services (WHS) supports the student’s learning experience through the delivery of high-quality affordable healthcare services and innovative programs that promote the health of the student, University and community.
Located in Watkins Memorial Health Center, WHS provides comprehensive medical care and outreach programs through a team of dedicated professionals. As a student-focused, student-friendly center, our mission is to advance the quality of life for university students, improving academic performance and increasing retention.
The WHS clinicians and staff recognize the importance of personal care and individualized attention and stay current with the ever-changing discipline of collegiate medical services. WHS is a unit within the Office of the Vice Provost for Student Affairs and works with many university departments to maintain our focus on serving students.
As of 2021, The University of Kansas Health System and LMH Health assumed responsibility for medical management and oversight of Watkins Health Services.
Our commitment to exceptional customer service
CONNECT with customers by calling them by their proper and/or preferred name
INTRODUCE yourself and your role
COMMUNICATE what you are going to do, how long it will take, and how it will
impact the customer
ASK permission before entering a room, examining a person, or undertaking an
RESPOND to a customer’s questions or requests promptly; anticipate their needs
EXIT courteously with an explanation of what will come next