National College Health Assessment

The American College Health Association’s National College Health Assessment (NCHA)8 is a national research survey created to assist institutions of higher education collect data about their students’ habits, behaviors, and perceptions of prevalent health topics. Our Health Education Resource Office (HERO) has collected NCHA data since 2003. Data collection occurs every two years in the Spring semester when HERO staff surveys a random sample of student participants. KU’s survey results can be compared with the national dataset, which includes over 100,000 students at 153 institutions of higher education. These reports summarize the latest findings:

Student Health Advisory Board Survey

The Student Health Advisory Board (SHAB) is the link between Watkins Health Services (WHS) and the student body. The student members of SHAB advise and make recommendations to WHS. They provide input in areas of program design, operation and policy.

Each year, the SHAB conducts an annual survey of all KU Lawrence Campus students to help gauge the perceived level and quality of services provided by WHS. The survey has questions for students who have used WHS services and for those who have not. This survey has been performed for many years and the response rate continues to climb. And we are obtaining more input from non-users. WHS Administration and Management Teams utilize the data to improve services for students. This report summarize the latest findings:

Student Affairs Assessment

Watkins Health Services is a unit within the Office of the Vice Provost for Student Affairs. We are committed to engaging the KU community in services and programs that make learning possible. We strive for students who utilize or interact with our services and programs to be able to recognize the relationship between health and one’s capacity to meet academic and personal goals, recognize prevention measures to avoid health issues/injury in the future and to acquire and use information that will enable them to manage aspects of personal healthcare.

The Office of the Vice Provost for Student Affairs assesses each of their units annually to help guide the work of the division.  Annual Student Affairs Impact Reports and Monthly Updates are avaialable on their website.

Customer Feedback Survey

Each KU student has a secure portal for communicating with us:

Login to mySHS 
  • Make Appointments
  • Request Rx Refills
  • View Balances
  • Check Messages
  • View Lab Results
  • and more!

Daily Hours

Mon - Fri: 8:00 am-5:00 pm
Sat:  12:00 pm-4:00 pm
Sun: Closed


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